Dear customers,
We truly appreciate your trust and are happy to serve you across many countries. To ensure a smooth and transparent shopping experience, we’d like to clarify an important point regarding international shipping.
When we ship orders internationally, some countries may charge customs duties or local taxes once the shipment arrives. These charges vary by country and are determined by the customs authorities in your destination, not by us. They are not included in our product prices or shipping fees.
We’ve noticed that some customers mistakenly believe these charges are additional shipping fees. To clarify:
🔹 You only pay for shipping once—at checkout on our website.
🔹 Any extra charges upon delivery are from your local customs office and are the buyer’s responsibility.
📌 To help you plan ahead, we've included a reference table below with general information on customs fees in some countries.
However, we highly recommend checking directly with your local customs office to get the most accurate and up-to-date information for your location.
🚫 Important Return Policy Notice:
Due to the nature of international shipping, we cannot offer refunds for orders that are held by customs or not collected due to unpaid duties or taxes. Please make sure to review any applicable import fees before placing your order.
We’re always here if you have any questions — feel free to reach out to us anytime. Your comfort and satisfaction mean a lot to us 💙
📦 Estimated Customs Duties & Taxes by Country
🇺🇸 United States
Estimated Fees: $15 – $25 USD
Notes: Varies based on order value and local state taxes
🇨🇦 Canada
Estimated Fees: $15 – $30 CAD
Notes: Depends on order value and applicable local taxes
🇬🇧 United Kingdom
Estimated Fees: £10 – £20 GBP
Notes: Includes VAT and varies based on order value
🇪🇺 European Union Countries (excluding Belgium)
Estimated Fees: €15 – €25 EUR
Notes: Varies by country and order value
🇧🇪 Belgium
Estimated Fees: €50 EUR
Notes: ✅ Fixed customs fee on all international shipments
🇦🇺 🇳🇿 Australia & New Zealand
Estimated Fees: $15 – $20 AUD/NZD
Notes: Based on total order value
🇯🇵 🇰🇷 Japan & South Korea
Estimated Fees: $10 – $20 USD
Notes: Varies by order value and local tax regulations
🇸🇦 Saudi Arabia
Estimated Fees: 20 SAR
Notes: ✅ Fixed customs fee
🇰🇼 Kuwait
Estimated Fees: 1.2 KWD
Notes: Varies depending on product value
🇧🇭 Bahrain
Estimated Fees: 2 BHD
Notes: Varies depending on product value
🇴🇲 Oman
Estimated Fees: 2 OMR
Notes: Varies depending on product value
🇶🇦 Qatar
Estimated Fees: 60 QAR
Notes: ✅ Fixed customs fee
ℹ️ Important Notes:
The fees listed above are estimates based on customer experiences and currently known customs policies.
Actual charges may vary depending on:
🔸 Product type
🔸 Order value
🔸 Import laws and regulations in your country
These charges are typically collected upon delivery by the shipping carrier.